How do I report a concern about Abuse?
We’re committed to preventing abuse and responding promptly when abuse is suspected. All calls concerning worries about an adult who may be at risk of harm are treated seriously.
If you suspect a person is at immediate risk of harm call 999 and speak to the Police.
If you have been or still are the victim of abuse, or you know someone who you think is being abused, contact your local Safeguarding Team:
Rhondda Cynon Taf - 01443 425003
Merthyr Tydfil - 01685 725000
Opening Hours: Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.30pm
Saturday, Sunday and Bank Holidays - Closed
Out of Hours Emergencies
To contact social care services outside office hours, at weekends and bank holidays, contact the Cwm Taf Emergency Duty Team on 01443 743665 (this covers both RCT and Merthyr Tydfil).
To report crime or anti-social behaviour, to contact your local police station or to get police assistance in a non-emergency dial 101.
If you are experiencing domestic abuse or sexual violence, have experienced domestic abuse or sexual violence, or are worried about a friend or relative who is experiencing domestic abuse or sexual violence you can find local support at:
In RCT contact The Oasis Centre
Telephone Pontypridd Safety Unit: 01443 494190
You can also visit the Pontypridd Safety Unit website for further information.
In Merthyr Tydfil contact TEULU MAC
47-48 Pontmorlais, Merthyr Tydfil CF47 4UN
Telephone: 01685 388444
Freephone: 0800 389 7552
What will happen if I raise a concern?
If you contact your local Safeguarding team, you will be asked for relevant information about the person you are concerned for. You will be asked what you heard or saw. Information will then be shared on a “need to know” basis, but you will be kept informed about who has to be told - for example, the Police if a crime may have been committed, or concerns can be reported anonymously.
Together all relevant agencies will work with the person who may be being abused, to establish what has happened, and what action the person would like to be taken next. Work will also be done with the alleged abuser, and different options will be explored which will prevent, reduce or stop further abuse from happening.
If you report abuse to us we:
- take your concerns seriously
- deal with the matter sensitively
- make sure the person is safe
- investigate the situation fully
‘If you see something, say something’